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Diploma of Management - Personal Assistant
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The Diploma of Management (Personal Assistant)
(BSB 51107) program provides a comprehensive understanding and appreciation of the management process and the role of personal assistants.
It challenges participants to increase their effectiveness and productivity in their work environment, and gives them the opportunity to enhance their management expertise in a number of critical areas and to encounter significant personal growth.
 

Fee to complete your qualification:
If you sign up for the whole qualification in one go your investment will be

NSW ACT

$6,595 - NSW Course fee

$5,495 - ACT Course fee

$5,995 - NSW Member fee

$4,995 - ACT Member fee

For more information or to book a qualification Call 1300 228 127.

Contact AIM Student Support at assessment@aimnsw.com.au for more information on the RPL process.

This includes all your assessment fees, materials, catering, student study and assessment support and access to AIM resources during your qualification.

 

Designed for

 

Personal assistants, Executive assistants, Managers of assistant teams, Office professional at all levels and those who aspire to these roles.


Timeframe

 

Approximately 12 to 18 months.


Structure

 

8 core units.


Assessment

 

You’ll be assessed through workplace projects, which require you to compile a range of evidence that demonstrates your competence.


RPL

 

Recognition of skills and knowledge gained through previous studies, work and life experiences may lead to advanced standing in this course.

Unit code Course
Core - all units required
BSBWOR502B
Ensure team effectiveness
FNSICORG515A
Provide coaching and mentoring within the workplace		 PA: Personal & Team Leadership
You’ll learn how to develop an effective leadership style, and how to articulate organisational plans and influence positive change in the workplace. And that can be used to build work teams and strengthen communications.
BSBMGT515A
Manager operational plans
BSBCUS501B
Manage quality customer service		 PA: Customer Relationships
Improve your understanding of plans, policies and procedures by building on your knowledge of models and methods for delivering quality customer service. Develop techniques in solving complex customer complaints and system problems that lead to poor customer service.
BSBWOR501B
Manage personal work priorities and professional development
FNSICORG515B
Provide coaching and mentoring
within the workplace		 PA: Develop Self & Others
Increase your understanding of the systems and processes (electronic or paper-based) used to organise and prioritise tasks, as well as meetings.
BSBFIM501A
Manage budgets and financial reports
BSBPMG510A
Manage Projects		 PA: Manage Finance & Projects
You’ll gain the ability to prepare and monitor budgets which align with the business plan, plus you’ll learn how to analyse the effectiveness of existing financial approaches.