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Working Relationships
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Assessible material

Just like in social settings, building meaningful work relationships is all about communicating well.

Location/s
North Sydney - NSW
AIM ACT Head Office
Duration
Half day
Industry Area
  • Government
  • Private
Course category
  • Managing your team
Price from NSW ACT
Members
$615.00
$615.00
Non Members
$675.00
$675.00
Book

Just like in social settings, building meaningful work relationships is all about communicating well. We all need to communicate clearly, and also need to listen well, give useful and fair feedback, and develop trust. That’s what this program is designed to help with. You’ll learn how to become a better communicator in your workplace, through topics such as body language, tone of voice, expression, conflict resolution and assertiveness.


Your employer will benefit because:

They’ll get an employee who has the ability to develop trust, as well as give, receive and use feedback. You’ll be able to build stronger work relationships and networks for your organisation.


This program is right for you:

If you’re a manager working at the frontline of an organisation.


You’ll learn how to:

  • Identify different behavior styles in yourself and others
  • Adjust your approach to work effectively with others
  • Use the communication cycle to overcome barriers
  • Listen, paraphrase, and question to build strong relationships
  • Develop trust and confidence to build rapport
  • Deal with and resolve conflicts
  • Develop and maintain professional networks

We’ll cover:

  • Developing trust
  • Giving, receiving and using feedback
  • Effective working relationships
  • Relationships and networking

Start date Start time End date End time Location  
26/06/2012 8:30 AM 26/06/2012 12:30 PM NSW Book Now
08/08/2012 8:30 AM 08/08/2012 12:30 PM NSW Book Now
04/09/2012 8:30 AM 04/09/2012 12:30 PM ACT Book Now
10/10/2012 8:30 AM 10/10/2012 12:30 PM NSW Book Now
10/12/2012 8:30 AM 10/12/2012 12:30 PM ACT Book Now
12/12/2012 8:30 AM 12/12/2012 12:30 PM NSW Book Now

This program connects with the following competencies

Qualifications

This Open Program is part of the following Qualifications:

Online Self-Assessment
To help participants measure their understanding of the subject and determine learning priorities for the workshop and beyond. We typically provide this for you 2 weeks before your face to face workshop.

Webinar
An interactive facilitator-led workshop available from the convenience of your own desktop. Webinars may be run before, after or as a replacement to face to face workshops.

eLearning
Interactive learning modules and templates, including the Harvard Manage Mentor program for ongoing learning in the workplace or after hours. We typically make this available for you before your face to face workshop and you usually have between 90 days and 12 months afterwards to utilize the e-learning.

Workshop
Face-to-face group sessions with a heavy emphasis on practical learning and developing critical skills. Please see published dates for face to face workshops in the calendar.

Supplementary Notes
In-depth support information and activities that provide the bigger picture beyond course content and theory. You have access to these two weeks before the face to face workshop and for 12 months following.

Assessment
Participants are measured by AIM assessors at the end of their learning process, for competency, based on tasks related to applying new skills and knowledge in the workplace.