When you’re in control of a team, you first need to be in control of your emotions. In fact, with emotions underpinning nearly all our decisions, an understanding of the way emotions work, and the way we respond to them, is something that will benefit you in every area of your career, and life.
- Government
- Private
- Leading your business
| Price from | NSW | ACT |
|---|---|---|
| Members | $725.00 | $725.00 |
| Non Members | $795.00 | $795.00 |
This program is all about boosting your emotional awareness (in self and others). Theory and practice come together in this intensive program, ensuring you leave the day not just with a keen understanding of emotional intelligence, but also with skills to put into play (and continue developing) every day.
Your employer will benefit because:
You’ll be better equipped to recognise emotional reactions in yourself and others, to control your emotions, and to use them to inform your decision-making.
This course is right for you:
If you’re a leader or manager who wants to improve your emotional awareness; someone working in negotiation and sales; a senior staff member dealing with conflict-ridden issues; or someone wanting to develop emotional intelligence skills to prepare for future challenges.
You’ll learn how to:
- Recognise emotions in yourself and others
- Use Emotional Intelligence skills to guide and lead others
- Use emotions as a source of valuable information
- Manage and control your emotions more effectively
- Manage and control others’ emotions more effectively
We'll cover:
- Key brain research explaining why we react emotionally
- How using emotions can be ‘intelligent’
- Why Emotional Intelligence is essential to leadership
- Responding effectively to emotions in ourselves and others
- Using emotional information to inform decision-making
| Start date | Start time | End date | End time | Location | |
|---|---|---|---|---|---|
| 22/02/2012 | 9:00 AM | 22/02/2012 | 5:00 PM | NSW | Book Now |
| 13/04/2012 | 9:00 AM | 13/04/2012 | 5:00 PM | NSW | Book Now |
| 21/05/2012 | 9:00 AM | 21/05/2012 | 5:00 PM | ACT | Book Now |
| 07/06/2012 | 9:00 AM | 07/06/2012 | 5:00 PM | NSW | Book Now |
| 07/08/2012 | 9:00 AM | 07/08/2012 | 5:00 PM | ACT | Book Now |
| 23/08/2012 | 9:00 AM | 23/08/2012 | 5:00 PM | NSW | Book Now |
| 31/10/2012 | 9:00 AM | 31/10/2012 | 5:00 PM | NSW | Book Now |
| 06/11/2012 | 9:00 AM | 06/11/2012 | 5:00 PM | ACT | Book Now |
| 12/12/2012 | 9:00 AM | 12/12/2012 | 5:00 PM | NSW | Book Now |
This program connects with the following competencies
Qualifications
This Open Program is part of the following Qualifications:
Online Self-Assessment
To help participants measure their understanding of the subject and determine learning priorities for the workshop and beyond. We typically provide this for you 2 weeks before your face to face workshop.
Hello
The facilitator will call within two weeks prior to the workshop to better understand your requirements so that the workshop can be tailored as needed.You receive a call around a week before we meet you face to face.
eLearning
Interactive learning modules and templates, including the Harvard Manage Mentor program for ongoing learning in the workplace or after hours. We typically make this available for you before your face to face workshop and you usually have between 90 days and 12 months afterwards to utilize the e-learning.
Workshop
Face-to-face group sessions with a heavy emphasis on practical learning and developing critical skills. Please see published dates for face to face workshops in the calendar.
Supplementary Notes
In-depth support information and activities that provide the bigger picture beyond course content and theory. You have access to these two weeks before the face to face workshop and for 12 months following.
Embedding Learning
Follow-up activities, calls or webinars take place two to three weeks after the workshop to help participants transfer what they have learnt back in to the workplace.


