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Assertiveness Techniques
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Being assertive is one of the keys to good communication — and ensures that everyone’s ideas are expressed and appreciated. It’s not about being loud or boisterous, it’s about having the confidence to express yourself, while respecting what other people say.

Location/s
North Sydney - NSW
Duration
Three days
Industry Area
  • Government
  • Private
Course category
  • Managing yourself
Price from NSW
Members
$1,525.00
Non Members
$1,695.00
Book

This program, run over three weeks, is all about giving you that confidence — so you can enjoy more rewarding relationships in all spheres of your life. It’s a highly interactive program, using hands-on examples to help you be clearer, more confident, and able to create win-win situations out of conflict.

 

Your employer will benefit because:

As a much more assertive and self-confident employee, you'll bring the ability to express praise and criticism constructively, solve problems more effectively and feel more comfortable saying 'no' to unrealistic demands.

 

This course is right for you:

If you want to become more assertive, communicate more effectively and resolve conflicts more successfully. Or if you'd like to develop the skills that'll give you confidence when dealing with different styles of behaviour.

 

You’ll learn how to:

  • Recognise your own dominant style of behaviour
  • Identify the characteristics of different behavioural styles
  • Deal with aggressive and non-assertive behaviour
  • Use alternative behaviours to resolve conflicts

We'll cover:

  • Saying 'no' comfortably and respectfully
  • Expressing praise and criticism constructively
  • Becoming more assertive and self-confident
  • Solving problems
  • Recognising different behaviours and dealing with them

Start date Start time End date End time Location  
03/07/2012 9:00 AM 17/07/2012 5:00 PM NSW Book Now
14/08/2012 9:00 AM 28/08/2012 5:00 PM NSW Book Now
03/09/2012 9:00 AM 17/09/2012 5:00 PM NSW Book Now
05/10/2012 9:00 AM 19/10/2012 5:00 PM NSW Book Now
02/11/2012 9:00 AM 16/11/2012 5:00 PM NSW Book Now

Online Self-Assessment
To help participants measure their understanding of the subject and determine learning priorities for the workshop and beyond. We typically provide this for you 2 weeks before your face to face workshop.

Hello
The facilitator will call within two weeks prior to the workshop to better understand your requirements so that the workshop can be tailored as needed.You receive a call around a week before we meet you face to face.

Workshop
Face-to-face group sessions with a heavy emphasis on practical learning and developing critical skills. Please see published dates for face to face workshops in the calendar.

eLearning
Interactive learning modules and templates, including the Harvard Manage Mentor program for ongoing learning in the workplace or after hours. We typically make this available for you before your face to face workshop and you usually have between 90 days and 12 months afterwards to utilize the e-learning.

Supplementary Notes
In-depth support information and activities that provide the bigger picture beyond course content and theory. You have access to these two weeks before the face to face workshop and for 12 months following.